Working Hours: Full time position - Office hours
Work Location: EMA Cargo West, East Midlands Airport, Derby, DE74 2TR
Salary: Competitive
DHL Air is the largest all-cargo air carrier in the UK, operating a fleet of B757-200, B767-300 and B777F aircraft on worldwide operations. Part of the DHL Express team with our headquarters at East Midlands Airport, we wish to enhance the team to deliver our customer promise of; Excellence, Simply Delivered.
We are looking to appoint a self-motivated individual that is people and service focused to join our Flight Support team. Someone who gets it right first time, shows passion in their work and has the “Can Do” spirit that made DHL world leading in Logistics.
To qualify for this opening you will need an impressive attitude to both work and learning, possess first class communication skills and the ability to take a pro-active and enthusiastic approach to contribute positively to a varied and pressured work load whilst adapting to changing priorities as they arise. Exemplary time keeping and attention to detail are essential.
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The Role:
- Maintaining and updating Flight planning back office data incl A/C Data, PRED routes, Company NOTAMS, Dispatch Bulletins etc.
- Complete Airfield assessments as required for all our operations.
- Perform route analysis for new city pairings to find the most optimal routing solutions and also to maintain existing routes due to AIRAC changes, TFR restrictions and closure NOTAMS.
- Create briefings for crew and Ops on new routes.
- Apply and secure required permits for our flight operations and share data accordingly with Ops status briefings.
- Assist team members within the department such as EFB Administrator + Publications officers.
The Requirements:
- Hold five GCSE’s – 9-4 (or equivalent) including Maths and English.
- A strong working knowledge of MS Office packages including but not limited to Word, Excel and Outlook.
- Flexibility to work an occasional late/night shift.
- A clear record for the security check required for Airside pass.
- Any previous experience of aviation related roles would be preferred but not required as training will be provided.
The Person:
- Customer service focused with strong interpersonal and communication skills.
- A “hands-on” people person with a flair and maturity for working in a dynamic and responsible position
- Strong attention to detail and the ability to follow procedures.
- The ability to work under pressure and provide strong leadership throughout.
- Excellent team working skills with the ability to deal with colleagues at all levels.
- Willing to embrace the DHL ethos and work accordingly to achieve the targets set.
What you’ll get in return:
A competitive salary and access to a variety of our excellent benefits.
What you'll need to do next?
If you are interested in the role of Flight Support Officer and you are looking for your next career move, simply apply online ensuring that a full up to date CV and cover letter is attached with your application detailing how you meet the requirements of the role.
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.
Closing Date: Friday 28th July 2023
