Customer Service Assistants [United Kingdom]


 

Due to a busy period throughout the summer, we are currently looking for a pool of ad-hoc zero hours staff to work various shifts as Customer Services Assistants this would suit students looking for work throughout the term break, you will provide an excellent customer experience to all passengers travelling on the Irish Ferries services from Dover to Calais.

PRINCIPAL RESPONSIBILITIES:

  • Checking in of – Freight, IMDG Cargo and Passengers (using Irish Ferries system)
  • Reservations, Sales, and Administration duties
  • Marshalling and directing traffic for loading and discharge at various locations on the Port of Dover
  • Vessel Husbandry, including Forklift Operations
  • Operate a hand-held VHF radio
  • Assist in Baggage handling requirements for foot passengers
  • Passenger and freight terminal operations
  • Comply with the DHB and Dover Port safety and security requirements

The successful applicants will be self-motivated with a hands-on working approach, you will be flexible with working hours as this will be an ad-hoc zero hours contract, excellent communication and customer service skills is essential as well as competent in the use of IT Systems and Hardware.

Unfortunately due to the high volume of applicants we cannot respond to everyone, if you do not hear back from us within 2 weeks of submitting your CV then please accept that you have been unsuccessful on this occasion.

Job Type: Zero hours contract

Salary: £12.30 per hour

Benefits:

  • Life insurance
  • On-site parking

Schedule:

  • 12 hour shift
  • Day shift
  • Flexitime
  • Night shift
  • Weekend availability

Work Location: In person

Expected start date: 12/07/2023

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